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Coordinating your visit to Japan

We support you from your first consultation and service agreement through translation, visa applications, hospital and physician arrangements, travel, your stay in Japan and aftercare. Consultations and quotations are free.

Illustrative document preparation scene: a coordinator checks appointment papers against a laptop
01

Pre-travel advice

We discuss your medical circumstances and introduce suitable services.

02

Document preparation and translation

We prepare visa application documents and translate and organize medical records.

03

Hospital and physician arrangements

We help select medical institutions and physicians suited to your condition and coordinate appointments.

04

Travel preparations

We handle application procedures for the Visa for Medical Stay and assist with flights and preparations for travel to Japan.

05

Support during your stay

We provide car transfers and interpreting services, accompany patients, and introduce providers who arrange meals and hotels.

06

Appointments and aftercare

We help you communicate with Japanese physicians, provide interpreting at appointments and support hospital admission and discharge. After treatment, we help communicate with your physician in China and support rehabilitation.

How coordination works

  1. Consultation

    We discuss your condition and introduce suitable services.

  2. Contract

    We clarify the purpose of treatment and enter into a formal agreement.

  3. Translation and document preparation

    We prepare visa application documents and translate medical records.

  4. Hospital and physician arrangements

    We help select a hospital suited to your condition and coordinate appointments.

  5. Support in Japan

    We provide car transfers and interpreting services, accompany patients, and introduce providers who arrange meals and hotels.

  6. Medical appointments

    We help with communication and interpreting, as well as hospital admission and discharge.

  7. Aftercare

    We help communicate with your physician in China and support rehabilitation.

What patients can expect

Clear fees

We explain our fees and services clearly.

24-hour support

We provide round-the-clock support during your medical stay abroad.

Careful scheduling

We coordinate schedules to keep arrangements for your care on track.

Knowledgeable staff

Staff familiar with the medical field provide attentive support.

Proper appointment procedures

We follow formal procedures to provide safe, reliable services.

Ongoing aftercare

We continue to support you after treatment and throughout recovery.

Visa application handling

We handle procedures for the Visa for Medical Stay to reduce the burden on patients.